Terms of Service

Simple rules for a clear and reliable Naturae shopping experience. Using This Website

By accessing or using the Naturae website, you agree to use the website lawfully and responsibly.

Products

Naturae products are subject to availability.

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on the website are accurate. Product imagery may vary slightly from the physical product due to photography, packaging updates, and screen settings.

Pricing

All retail prices displayed on the website are intended to represent GST-inclusive MRP, as confirmed by the client.

Professional/B2B pricing is handled separately through the For Professionals journey and may be presented on an ex-GST basis, according to the applicable B2B pricing structure.

Orders

Placing an order constitutes a request to purchase the selected products.

Naturae may need to contact you if there is an issue with product availability, pricing, payment, shipping information, or other order details.

Payments

Orders must be paid through the payment methods made available during checkout.

Shipping

Orders are shipped according to Naturae's applicable Shipping & Delivery Policy.

Returns & Refunds

Returns and refunds are governed by Naturae's Returns & Refunds Policy.

Intellectual Property

The Naturae name, logo, website content, imagery, graphics, text, and other brand assets are protected by applicable intellectual-property laws and may not be reproduced or used without permission.

Website Content

Naturae may update product information, pricing, availability, website content, or policies when necessary.

Limitation / Legal Terms

Governing Law

Contact

Questions about these Terms? Contact Naturae ®