Shipping Policy

From our bottles to your doorstep, we keep every order moving clearly and carefully.

Minimum Order Quantity

Minimum order quantity for bulk B2B orders is one case (includes 12 bottles) per flavour.

Order Processing

Once your order is successfully placed, Naturae begins processing it for dispatch. Orders are packed carefully to help ensure that your syrups reach you in good condition. Processing Time: 2 – 4 days

Shipping Coverage

We currently deliver Naturae products across India.

Estimated delivery time: 10 -12 business days.

Delivery timelines may vary depending on destination, courier availability, weather, public holidays, or other circumstances outside our control.

Shipping Charges

Standard Shipping: Applicable as per location

Free Shipping on bulk orders.

Track Your Order

Once your order has been dispatched, you will receive the available tracking information through your registered contact details.

Delayed Delivery

If your order is taking longer than expected, please contact us with your order number and registered contact details.

Damaged Package

If your package arrives visibly damaged, please document the condition of the package by videos, and images, and contact us as soon as possible.

Incorrect Address

Please ensure that your shipping address and contact information are correct before completing your order.

Need Help?

Have a question about your delivery? Contact Naturae ®