Privacy Policy

Your information matters to us. We use it to serve you better, not to make your experience complicated.

Information We Collect

•  Name

•  Email address

•  Phone number

•  Billing information

•  Shipping address

•  Order details

•  Customer support communications

•  Website interaction information

How We Use Your Information

•  Process and fulfil orders.

•  Deliver products.

•  Provide customer support.

•  Communicate about your orders.

•  Respond to enquiries.

•  Improve our website and services.

•  Provide relevant marketing communications where applicable.

•  Maintain website security and functionality.

Payments

Payments may be processed by third-party payment service providers. Payment information may be handled by those providers in accordance with their applicable terms and privacy policies.

Cookies & Analytics

Our website may use cookies and similar technologies to help us understand website usage, improve functionality, and provide a better shopping experience.

Third-Party Services

•  Ecommerce hosting

•  Payment processing

•  Shipping

•  Analytics

•  Customer communication

•  Marketing

Your Choices

You may contact Naturae regarding your personal information or marketing communication preferences.

 

Updates

This Privacy Policy may be updated when our services, practices, or applicable 

requirements change. Last Updated: 21/09/2026