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Whether you are a café owner exploring wholesale syrups, looking for recipe pairings, or need assistance with your order — reach out anytime.
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Frequently Asked Questions
Quick answers to common questions about orders, tasting samples, and wholesale.
You can reach out to us directly on WhatsApp at +91 8855012776 or select "Barista Tasting Samples" on the contact form above. Our team will verify your business and arrange a curated sample kit.
Standard retail orders are dispatched within 24–48 hours and typically arrive within 3–5 business days depending on your pin code. Bulk café shipments are handled via express logistics.
Unopened bottles have an optimal shelf life of 12 months from manufacture. Once opened, store in a cool, dry place away from direct sunlight; refrigeration is not required but recommended for extended freshness.
Please notify us within 48 hours of delivery with photos/videos of the package via WhatsApp (+91 8855012776) or email (contact@naturaeflavours.com). We will immediately dispatch a replacement or issue a full refund.